Usual Questions And Answer  

11

1. Anti-Virus Network Edition installed on the server because of "Proxy" in the network cannot be updated how do I fix this?

2. Anti-virus software is recognized a virus as "MBR" but unable to remove or clean it even in "Safe Mode", what should we do?

3. Anti-virus software installed on the computer detect a file as a virus and clean it, but virus appeared again, what should be done?

4. After scanning, Windows having troubles, such as disabled "Folder Option", not opening drives etc., how do I fix them?

5. The method removes the worm from within the network called "Conficker" How is?

 

6. The best case scans a particular drive, especially external storage (flash memory) is how?

7. In my personal computer virus that may be called "win32.xxx.yy" is activated, is my anti-virus software can detect it?

8. How a new and unknown virus samples sent to the support unit to this company?

9. How to use the software "AmmyAdmin" in order to connect the Support Unit to the user's computer what is?

 

10. Previously installed anti-virus is not removed completely from computer how do I fix this?

11. How to use the software "TeamViewer" in order to connect the Support Unit to the user's computer what is?

12. To disable the "Autorun" on "USB" and "Flash Memory" What should we do?

13. How should the "System Restore" Windows disabled?

14. What is the comparison of protective software sites such as antivirus that act independently, and why?

 

15. method of thorough scan (full scan) Computer

16. Guide of virus Generic Host Process for Win32 Services

17. Guide of virus Windows Worm Door Cleaner

 

18. Guide of Virus Autorun

 

19. Guide of virus Kazme Gheyz